Our store operating hours are Monday through Friday from 9:00 a.m to 5:00 p.m EST; Saturday and Sunday from 10:00 a.m to 6:00 p.m EST. Any calls or messages received outside of the operating hours will receive a response on the following business day. All orders placed after 10 a.m EST on Friday will ship on Monday of the following week.
Free Shipping on orders over $80 USD. Our free ground shipping offer cannot be applied to purchases being shipped to Alaska, Hawaii, US Territories or APO/FPO addresses. If you wish to upgrade your shipping method, you must pay for any additional costs. Free ground shipping cannot be applied to previous purchases. Orders will be processed and shipped during the regular business days of Monday through Friday. Address verification may delay delivery of your order. Please allow an additional 5-10 days for Black Friday & Cyber Monday sales.
SALE PRICE POLICY
All sale items and discounted items are final sale. Quantities are limited and are not eligible for exchange or store credit. If you have a questions about the sizing of a sale suit, please contact us at firstname.lastname@example.org. If the price of an item has changed since you last purchased that item(s), the new prices will not be transferred to any previous orders. We do not offer past price adjustments.
We use Secure Socket Layer (SSL) encryption to securely encrypt online payment and credit card information, so that all customer transactions are safe and secure. We accept the following forms of payment for online purchases:
Island Bellas Gift Cards (online use only)
We are required by the U.S law to charge sales taxes on all orders being shipped within the United States. If shipping outside of the U.S, we are required to apply E.U sales taxes as applicable.
On the checkout page above the Order Summary section, you may enter valid promo codes. Our promo codes are case sensitive, so please ensure to enter them correctly. After you have applied your promo code, please make sure you see the code applied to your order in the Order Summary section before proceeding to checkout. Only one promotional code can be used per order. After an offer has expired, we are unable to honor the promotion on future orders. Additionally current promotions are unable to be applied to previous purchases. All items purchase with a discount code of greater than 10% are final sale.
For security reasons, we do not keep your credit card information on file. In some cases, we are unable to make additional changes to your orders without contacting you for your credit card information. Please understand that this is in your best interest, and we will do our best to ensure this doesn’t happen often.
When a certain size or color option does not show up in the drop down menu, it means that we are currently sold out of that specific selection. If you do not see the size you are looking for at this time, please check back later, as we receive new inventory daily.
We guarantee that our swimsuits are free from damage or manufacturer defect for the first 30 days from the date of order, as long as you follow our care instructions. Our swimsuits are delicate and experience normal "wear and tear" over time. If you receive a damaged or defective item, please notify us within 5 days of receiving your merchandise and we will happily exchange the unwashed/unworn item for the same item at no cost. Items being returned MUST BE CLEAN, NEW AND UNWORN upon receipt. Soiled damages will be returned to owner as-is.
Our swimsuits are constructed of the finest imported fabrics and trims that are extremely delicate in nature. Many of the swimsuits are similar to fine lingerie and must be cared for in the same manner. While all of the swimsuits can be worn in pool or ocean water, they are not intended for strenuous physical water activity or long periods of time in heavily chlorinated water. All swimwear should be hand washed in cold water with very mild soap (such as specialty lingerie detergent). Lie flat or hang to dry. DO NOT USE WOOLITE!